Our Customer Commitment
OUR CUSTOMER COMMITMENT
Customer Relations Manifesto
Innovation, entrepreneurship, sustainability and customer orientation guide all our activities to bring dreams to life. Our main principle is to provide our customers with high quality, fast, pioneering, reliable services and a perfect experience that makes a difference.
In order to listen to our customers, we establish feedback mechanisms that are accessible to our customers in all our companies. Our customers can easily access customer services through different channels after sales.
We care about building long-term relationships with our customers. In order for this process to turn into a perfect experience, we regularly monitor, measure and report the satisfaction of our customers through mechanisms such as perception surveys and satisfaction surveys. We monitor changing customer expectations, evaluate the suggestions we receive and take pioneering actions for areas open to improvement.
We pay utmost attention to the feedback provided by our customers. We share incoming feedback with senior managers, evaluate each feedback meticulously and take necessary actions.
We use the suggestions submitted by our customers to improve our products and services, and we realize open innovation in every appropriate area together with our customers.
Within the framework of responsible marketing principles, we observe an approach that respects social differences, respects human rights, and shares fair, transparent, open and accurate information in the communication of our products and services. We communicate to raise the awareness of customers and consumers on environmental and social issues.
our product catalogs
Rich Choices in Variety and Quality
As Arya İplik, we stand out in the textile industry with the diversity and quality we offer in our wide product catalogs. We offer our customers innovative and high quality yarn solutions suitable for all kinds of needs.
Eco - Muss
Dyed Spun Polyester Yarn
70 Denier Polyester Yarn
150 Denier Polyester Yarn
